bdt96's Privacy Policy

1 Introduction & Scope

bdt96 is a safe and reliable online gaming platform operated for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy explains what information bdt96 collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties. This policy applies to our website, mobile platform, and all related services.

By creating an account or using any service on our platform, you are considered to have read and agreed to this privacy policy. If you do not agree with any terms of this policy, please refrain from using our platform.

2 What Information We Collect

bdt96 may collect the following types of information from its users:

2.1 Information You Provide Directly

When you create an account on bdt96 or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security question answers
• Payment details such as bKash, Nagad, Rocket, Upay, or bank account information
• National ID card or passport details for identity verification
• Contact address

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, version, and operating system
• Time, date, and session duration of website visits
• Pages visited and click patterns
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity data

2.3 Information Received from Third Parties

In some cases we may also collect information from trusted third-party sources, such as identity verification services, fraud prevention services, and payment processing partners.

3 Purpose of Using Information

bdt96 uses the information collected for the following purposes:

3.1 Service Operation and Improvement

• Creating, managing, and maintaining your account
• Age verification — to ensure services are available only to those aged 21 and above
• Processing deposits and withdrawals
• Improving platform functionality and adding new features
• Identifying and resolving technical issues

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Ensuring transaction security through SSL encryption
• Maintaining fair play standards
• Complying with applicable laws and regulations
• Implementing responsible gaming policies

3.3 Communication and Support

• Providing customer support via 24/7 live chat and email
• Sending important notifications related to your account
• Providing information about bonuses, promotions, and offers (subject to your consent)
• Transaction confirmations and account activity notifications

4 Sharing and Disclosure of Information

bdt96 does not sell your personal information to third parties. However, in certain circumstances we may share information with the following parties:

4.1 Service Partners

We work with trusted service partners who carry out specific functions on our behalf. These include:

• Payment processing services (bKash, Nagad, Rocket, Upay, and banking partners)
• Identity verification service providers
• Data security and cybersecurity services
• Customer support platforms

These partners will only receive the information necessary to provide their designated services and are contractually obligated to keep that information confidential.

4.2 Legal Obligations

In the case of a court order, request by a government authority, or other legal obligation, we may disclose the necessary information to the relevant authority. In such cases we will always seek to protect the rights of the user.

4.3 Business Transfers

If there is any change to bdt96's business structure (such as a merger or acquisition), user information may be transferred to the new operating entity. Users will be notified in advance in such cases, and this privacy policy will remain in effect.

5 Cookies & Tracking Technologies

bdt96 uses cookies and similar technologies to improve platform functionality and personalize the user experience.

5.1 Types of Cookies

• Essential Cookies: Required for core platform functions, such as maintaining login sessions and keeping security features active.
• Functional Cookies: Remember your preferences and settings to provide a better experience on future visits.
• Analytics Cookies: Help us understand usage patterns on the platform and improve our services.

5.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.

6 Data Security Measures

bdt96 applies industry-standard security measures to protect user information. Our security infrastructure operates at the following levels:

6.1 Technical Protection

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Stored data is kept in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• Firewall and intrusion detection systems remain active.
• Two-step verification is available.

6.2 Organizational Protection

• Only authorized personnel may access personal information.
• All staff receive regular training on data privacy.
• Data access logs are reviewed regularly.
• A rapid response protocol is in place for data breach incidents.

6.3 Acknowledgment of Limitations

We strive to ensure the highest level of security possible; however, transmitting data over the internet is not entirely risk-free. We take all reasonable steps to protect your information, but we cannot guarantee complete security.

7 Data Retention Period

bdt96 retains user information only for as long as necessary. The following factors are considered when determining the retention period:

• For as long as your account remains active and as needed to provide the service.
• For the period required to fulfill legal obligations.
• For the period required for dispute resolution and contract enforcement.
• Financial transaction records are retained for the period prescribed by applicable regulations.

Following a request to close an account, we delete or anonymize the information as quickly as possible; however, certain information may need to be retained for a specific period due to legal obligations.

8 Your Rights and Options

As a bdt96 user, you have the following rights regarding your personal information:

8.1 Right of Access

You may contact us at any time to find out what information we hold about you. We will respond to such requests within a reasonable time.

8.2 Right to Correction

If your account contains inaccurate or incomplete information, you may have it corrected. You can update much of your information yourself from the profile settings, or you may contact our support team.

8.3 Right to Request Deletion

In certain circumstances you may request that your personal information be deleted. Please note that some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Withdrawal from Marketing Communications

You may request to unsubscribe from promotional emails and marketing communications at any time. However, important service-related notifications cannot be turned off.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible after verifying your identity.

9 Protection of Minors

bdt96 strictly provides services only to those aged 21 and above. We do not knowingly collect any information from minors.

Age verification is mandatory at the time of account registration. If we become aware that we have collected information from a minor, we will immediately close that account and delete the related information.

If you believe a minor is using our platform, please notify our support team immediately.

10 Policy Changes and Updates

bdt96 reserves the right to review and update this privacy policy as needed. If any significant changes are made to the policy:

• Users will be notified of the changes by email.
• A notice will be displayed on the platform.
• The date of the latest update will be noted on this page.
• For significant changes, users may be asked to consent to the new policy.

Continued use of the platform after any changes will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.

11 Third-Party Services and Links

The bdt96 platform may include game services from various game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. These third-party game providers have their own privacy policies and are independently responsible for their own privacy practices.

Although third-party services may be integrated within our platform, bdt96 is not responsible for the data collection or handling practices of those services. We advise you to read the privacy policy of each relevant service.

12 Responsible Gaming & Use of Information

bdt96 is committed to responsible gaming. To support this, we may analyze data related to users' gaming behavior in order to:

• Identify unusual gaming patterns and provide support for problematic gaming behavior.
• Apply self-exclusion or deposit limits at the user's request.
• Provide information and resources about responsible gaming at the right time.

Data collected for this purpose is used solely for the user's well-being and within the framework of our Responsible Gaming policy.